This policy explains how Exotic Web Designs collects, uses, and protects information when you use our website, contact forms, and client portal services.
Information We Collect
- ◆Contact details you submit through inquiry, booking, and account forms.
- ◆Project-related data needed to deliver contracted services.
- ◆Technical metadata such as browser, IP, and timestamps for security and abuse prevention.
How We Use Information
- ◆To provide requested services, consultations, invoicing, and client portal access.
- ◆To communicate about your project, milestones, and account activity.
- ◆To protect the platform using security checks, rate limiting, and fraud controls.
Payments and Third Parties
- ◆Payment processing is handled by Stripe. We do not store full card numbers.
- ◆File delivery may use Cloudinary and email notifications may use SMTP providers.
- ◆We use service providers strictly to operate and secure the platform.
Data Retention and Access
- ◆We retain project and billing records as required for operations and legal compliance.
- ◆You can request updates or deletion of eligible personal data by contacting support.
- ◆Some records may be retained where required for fraud prevention, accounting, or legal obligations.